Staff in the store Grindelwald terminal were superb. I do think hire bike’s chain was previously snapped. Had a separate thin gold link. Rear derailleur malfunctioned and chain broke. Replaced with no fuss.

The girl who was attending us was really sweet and helpful. I have been to other Intersport stores as well for example in Dublin and in Jungfraujoch as well but hardly met a store staff be so genuine before. Was really moved by the service and warmth offered to us. Would like to thank her for the warmth, not sure if this would reach but really appreciate it:)

Miguel was absolutely phenomenal!

Sehr kompetentes, freundliches Personal. Selbst zum Ende der Saison, wurden wir top bedient.