I think the guy that helped me with the rental was kind, but he did not showed me in detail the differences of the available equipments - that could make some difference, specially for me, not an expert in ski gadgets.
Besides, I don't think the equipment was a really top one - at least, my boots were not so comfortable, but they were rented as "premium". It was good, but not the best ones, I suppose.
The lady in the cashier was very nice. The store was clean and with a good atmosphere. The waiting time was excellent.